Shipping policy

This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
 
Delivery Terms:
We use USPS/UPS, DHL, and LTL freight to deliver the product.
 
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
 
Total delivery time 6-10 business days

Handling time: 1-3 Business Days

Transit time: 5-7 Business Days
Order cut-off time will be 3:00 PM (GMT-05:00) Eastern Standard Time (New York).
 
SHIPPING COST
 
Free shipping for orders within the continental USA  

Please note: Some of our items are heavy freight shipments. These are delivered via LTL Freight Carrier with Curbside Delivery. A valid phone number is required for the carrier to schedule your delivery appointment.

Cancellations
 
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been processed. If an order has already been processed, please refer to our refund policy.
 
Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
  

Contact Information:

Legal Business Name: KHMAI Holdings LLC

Email: info@shoprehabusa.com

Phone:+1 307-407-4500

Address: 29508 125th Ave SE Auburn WA 98092

Opening Hours: Monday to Friday from 9:00 AM to 5:00 PM (GMT-05)